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Phantom Hacker Scam Alert: Don't Let Fraudsters Drain Accounts

August 6, 2025     Reading Time: 2 minutes
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On July 29, 2025, the FBI renewed its warning about the so‑called Phantom Hacker scam—a three-phase fraud targeting vulnerable individuals, especially seniors.

👾 How the Scam Works:

Phase 1 – Tech Support Imposter

  • Scammers pose as legitimate tech or customer support through pop-ups, texts, emails, or calls.

  • They pressure victims to call a number and install remote-access software.

  • Once inside the device, they assess victims' finances to pick the most lucrative account.

 

Phase 2 – Financial Institution Imposter

  • A fake bank representative calls, claiming the victim's accounts were compromised by foreign hackers.

  • Victims are told to move funds via wire, crypto, or cash to a "safe" account—often overseas—or to keep it secret.

 

Phase 3 – Government Imposter

  • Yet another impersonator claims to be a U.S. government employee. They may send forged documents with official-looking letterhead.

  • The goal is to reinforce the illusion that the victim must transfer funds to a secure "alias account." 

  • From January to June 2023 alone, these scams led to 19,000 IC3 complaints totaling over $542 million in losses. Nearly half of the victims were over 60, who accounted for two-thirds of the total losses.

 

Key Takeaways & Protection Tips

  • The FBI now mirrors its earlier September 2023 advisory, confirming these scams remain prevalent.

  • Common red flags: unsolicited pop‑ups, urgent financial requests, remote-access software installs, and insistence on secrecy.

  • Banks, tech firms, and the U.S. government never ask you to transfer funds via wire, crypto, or prepaid cards to "save" your money.(La Voce di New York, Internet Crime Complaint Center)

  • If contacted this way:

    1. Hang up.

    2. Disconnect the device from the internet.

    3. Call your bank independently using the official number on your card.

    4. Report the incident to the FBI IC3.(HousingWire, The Sun, Internet Crime Complaint Center)

Know the signs, stay calm—and report any suspicious contact immediately.​

(Source: FBI reissues warning on scam that wipes out bank accounts, HousingWire)

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